IntentHunter

Refund Policy

Last updated: 2026-07-25

This Refund Policy explains how refunds work for IntentHunter subscriptions, operated by IntentHunter (“we”, “us”, “our”).

1. First-week usefulness guarantee

IntentHunter gives you a free upfront scan before signup. Paid monitoring starts when you subscribe.

If IntentHunter does not surface useful threads during your first 7 days on a paid subscription, email us at [email protected] and we will review a refund for your first month.

2. Subscription cancellations

You can cancel your subscription from billing settings at any time. Cancellation stops future renewals, but your current paid access continues until the end of the billing period you already paid for.

We do not automatically pro-rate refunds for partial billing periods unless required by law.

3. When we may issue refunds

We review refund requests case by case. We may issue a refund when:

  • You were charged after cancelling before renewal
  • A billing error caused an incorrect or duplicate charge
  • The service was unavailable due to an issue on our side for a material part of your paid period
  • Your first paid week did not surface useful threads and you contacted us promptly
  • You contacted us shortly after an unintended renewal and have not meaningfully used the service during that renewed period

4. When refunds are not usually available

Refunds are not usually available for:

  • Partial months or unused time after cancellation
  • Plan downgrades during an active billing period
  • Lack of replies, conversions, or business outcomes from surfaced signals
  • Lack of useful threads outside the first-week usefulness guarantee
  • Charges resulting from forgetting to cancel before a renewal date
  • Accounts suspended or terminated for violating our Terms of Service

5. Annual plans

Annual plans are billed upfront. If you cancel an annual plan, cancellation stops the next annual renewal. We do not usually refund unused months in the current annual term unless required by law or we approve an exception.

6. How to request a refund

Email [email protected] with:

  • The email address on your IntentHunter account
  • The charge date and amount
  • The reason for the refund request
  • Any relevant Stripe receipt or invoice details

We aim to review refund requests within 5 business days. Approved refunds are returned to the original payment method through Stripe. Your bank or card issuer may take additional time to post the funds.

7. Legal rights

Nothing in this policy limits any refund, cancellation, or consumer-protection rights you may have under applicable law.

8. Contact

Questions about refunds? Email us at [email protected].